The Power of Outsourcing Strengthening Insurance Services
With extensive experience in handling a range of insurance processes, Glocal Insurance is empowering global insurers, re-insurers, brokers and insurance companies to deliver better customer experiences to policyholders - now and in the future.
Our vendors understand the nomenclature of the policyholder lifecycle and have built outsourcing solutions for inbound insurance sales, outbound insurance sales and back-office processing for new policyholder acquisition and servicing to administration, claims and policyholder retention.
Save up to 70% on in-house costs
Get up and running instantly and scale fast
Zero overhead costs
Access top talent to increase competitive edge
Your Insurance Support Warriors: At the Frontline & Backend
We assure returns on your 360* business experience- from the frontline to the backend and everything in between!
Insurance Data Processing and Management
From insurance quotes and insurance certificates to insurance request data handling support– we have software to manage all insurance data.Learn More
Insurance Business Process Management
Manage your insurance workflow better with our team support:Learn More
Insurance Process Frontline Support Services
Our team is available 24/7 to answer calls on your insurance staff’s behalf, promptly address any issues you may have, and ensure that you receive empathetic customer service. We offer a range of frontline support solutions, including FNOL, agent support, and claims management - all delivered in accordance with your brand standards and provided by onshore professionals who are committed to meeting your needs.
Insurance Process Backend Support Services
Our outsourcing solutions are designed to back insurance companies and support them with their back-office processes. By outsourcing insurance BPO services to us, our clients can streamline resources and delegate time-consuming processes like data management, sourcing, sorting, processing, and analysis. Take a look at the complete portfolio!
insurance Process Covered
We’ve got your insurance Process Covered!
Outsourcing Powered by Digital Automation
In an Accenture survey, 61% of consumers favored digital channels for tracking their claim status. Additionally, 53% stated they wouldn't recommend an insurer if digital channels were not available for interaction, while 44% expressed willingness to switch insurers if digital capabilities were lacking.
This means, we’re living in a thriving tech world. That’s why Glocal Insurance’s outsourcing model is built on digital transformation. We use state-of-the-art software to maximize insurance process efficiency and minimize manpower redundancies.
Our digital-first insurance BPO solutions improve risk mitigation, reduce indemnity spending, lower the cost of service and enable superior customer experience.
Ready to Outsource Insurance Functions to Us? You are 3 Steps Away!
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Business Process Outsourcing (BPO) is a common practice that many companies use to reduce costs and streamline their operations. However, BPO operations come with their own set of risks. Understanding these risks is crucial for BPO companies to protect themselves and their clients.
In today's business landscape, outsourcing has become a common practice for companies looking to streamline their operations and reduce costs. Business Process Outsourcing (BPO) is a specific type of outsourcing where companies
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Outsource insurance BPO services to Glocal Insurance now.